Privacy Policy – Harmonic Mart

Last updated: November 2025

At Harmonic Mart, accessible from www.harmonicmart.com, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website or services.

1. Information We Collect

We collect information to provide better services to our users and sellers. This includes:

a. Personal Information

When you register or place an order, we may collect:

• Full name

• Email address

• Phone number

• Billing and shipping addresses

• Payment details (processed securely via third-party gateways)

b. Non-Personal Information

When you visit our site, we automatically receive:

• IP address and browser type

• Device details and usage logs

• Cookies and analytical data (for performance improvement)

2. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Send order confirmations, invoices, and updates

• Respond to customer queries and provide support

• Improve website functionality and user experience

• Notify you about offers, promotions, and new products (if you opt in)

• Comply with legal and regulatory requirements

3. Payment & Data Security

All payments are processed through secure third-party gateways that comply with PCI-DSS standards.
We do not store your credit/debit card details on our servers.
Our site uses SSL encryption to protect data during transmission.

4. Cookies

We use cookies to:

• Remember your login and cart preferences

• Track website traffic and performance

• Personalize your browsing experience

You can choose to disable cookies via your browser settings, but this may affect certain features of the website.

5. Data Protection & Retention

• Your personal data is stored on secure servers and accessed only by authorized personnel.

• We retain your information only as long as necessary for business or legal purposes.

• Once data is no longer required, it is safely deleted or anonymized.

6. Information Sharing

We do not sell, rent, or trade your personal information.
However, we may share limited data with:

• Logistics partners for delivery purposes

• Payment processors for secure transaction completion

• Regulatory authorities, when required by law

All partners are obligated to protect your data under confidentiality agreements.

7. Your Rights

You have the right to:

• Access, correct, or update your personal information

• Withdraw consent for marketing communications

• Request deletion of your data (subject to legal obligations)

For such requests, contact us at care@harmonicmart.com.

8. Children’s Privacy

Harmonic Mart does not knowingly collect personal data from children under 13 years of age.
If you believe your child has provided such information, please contact us immediately for removal.

9. Third-Party Links

Our website may contain links to other websites.
We are not responsible for the privacy practices or content of those third-party sites.
We recommend reading their privacy policies before sharing any information.

10. Policy Updates

We may update this Privacy Policy periodically.
Any changes will be posted on this page with the updated revision date.
Your continued use of our website after such updates constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

care@harmonicmart.com
+91-7877677777
Monday – Saturday, 10 AM – 7 PM